Frequently asked questions

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What is FiveAI?

FiveAI is a venture-funded, UK company based in London, Cambridge, Oxford, Bristol, Edinburgh and Millbrook. We’re using the power of autonomy to transform Europe’s cities, for everyone. We’re bringing together the best minds in AI, engineering and mobility to deliver a fully autonomous shared transport service. The benefits will be huge and wide-ranging – for cities, transport, the environment, safety, access and lifestyle.

We’re working with the right experts and regulators to create a plan for a service that means, soon, communities will be able to share self-driving cars and get access in minutes, on demand. People will travel together, to reduce congestion and pollution. This shared service will complement existing transport in our cities.

We’ll start by trialling our service in London in late 2019 / early 2020. From there, we’ll develop a full service that answers the needs of Londoners and their city, before taking it to other major cities around the world.

What does ‘fully self-driving’ mean?

A fully self-driving system is one that’s been designed to operate without a human driver. This means the system can steer, brake, accelerate, respond to events, determine when to change lanes, turn and use signals, and more. The system can also bring the vehicle to a safe stop when needed. This set of abilities is referred to as the entire ‘Dynamic Driving Task’.

At FiveAI, our self-driving system integrates our own self-driving software and hardware into a base vehicle. Using the SAE International definitions of driving automation, the self-driving system we’re designing will begin by operating at Level 4. This means it will be capable of performing the entire ‘Dynamic Driving Task’ under certain defined conditions, such as in specific geographic areas and weather conditions.

Ultimately, in the future, we want our system to operate at Level 5, meaning it’ll be capable of performing the entire ‘Dynamic Driving Task’ under all the road and environmental conditions that can be managed by a human driver.

You’ll also see self-driving vehicles referred to as ‘driverless vehicles’ and ‘autonomous vehicles’ (AV). These descriptions are often used interchangeably to describe different degrees of self-driving capability, including systems that are not fully self-driving.

How is FiveAI’s system different from other self-driving technologies?

There are companies out there building self-driving technologies that can perform set functions under clearly-defined conditions, but that still need a human driver present. This human driver must be ready, willing and able to take back control of the vehicle if needed. These aren’t ‘fully self-driving’ systems. You’ll often see them referred to as ‘semi-autonomous’, ‘partial’ or ‘conditional’ automation, ‘Advanced Driver Assistance Systems (ADAS)’, or SAE International ‘Level 2’ or ‘Level 3’ systems. Adaptive cruise control, lane keeping systems and automatic parking are examples of this kind of tech.

FiveAI is different. We’re building a fully self-driving system that can operate safely without the need for a human driver. That’s what we’re working towards, and it’s firmly in our sights. Right now, though, current UK legal requirements mean that all FiveAI vehicles are supervised by a human safety driver.

To begin with, our self-driving systems will only operate in certain conditions – think geographies, speeds, roads, road rules, weather and lighting. Together, this set of conditions is referred to as the Operational Design Domain (ODD). We design our system to perform under these conditions, and to intelligently suspend operation if confronted with conditions outside of its scope – to ensure safety for all. Over time, the set of conditions our system can perform under will expand. Eventually, it will cover the broad range of conditions you’d expect from day-to-day driving in busy cities.

Why do we need self-driving vehicles?

A shared self-driving service has the potential to bring us all huge benefits. Transport can be better – for everyone. Road safety can be significantly improved. Our gridlocked cities can function again, easing congestion and enabling people from all walks of life to move freely, quickly and safely. Our low cost, on-demand service will benefit direct users as they travel, as well as benefiting everyone moving about the city – pedestrians, cyclists, drivers, passengers on tubes and buses, and more.

Crucially, it will be great news for the environment, too. We can significantly lower pollution, to protect the health of city dwellers and the future of our planet. Fewer resources will be wasted in manufacturing, assembling, parking and disposing of personal vehicles, too.

Self-driving vehicles can help us realise the potential that’s in all of us, unlocking a higher quality of life. Everyone will be more connected to employment, key public services, culture, friends and family. Time and energy will be freed up, so city dwellers can work smarter and get more out of life.

I've seen FiveAI's vehicles on public roads. What are they doing?

Right now, a small number of vehicles are being driven on selected public roads in Bedfordshire, and in Bromley and Croydon. We’re doing this to gather real-world sensor data, to develop our shared driverless passenger service. We aim to gain a comprehensive understanding of the road environment and the behaviour of all road users including drivers, cyclists and pedestrians, to ensure safety for all.

In Bromley and Croydon, our vehicles are not operating in autonomous mode at any point. They will be driven by a person at all times. In Bedfordshire, some autonomous tests are carried out on specific routes, under specific circumstances. In every case, a highly trained, human safety driver is sitting at the wheel of each vehicle.

Activities are taking place at different times of the day and night. The data gathered will be used solely to develop our driverless vehicle technology. Data will be collected, processed and stored in full compliance with UK and EU law including the GDPR, and will not be used in conjunction with any other datasets which could be used to identify individuals, or for any other purpose.

Our public road activities are masterminded by our team, and involve FiveAI employees and others by invitation only. No members of the general public are involved. Before undertaking these activities, we assessed the roads for safety as part of a careful process that included working with the police and local authorities. These safety assessments are ongoing, and we continue to collaborate with the right people to ensure everyone’s safety.

Our data gathering vehicles feature an obvious array of front-facing sensors on the roof, and are clearly branded to ensure full transparency.

If I encounter a self-driving vehicle on the road, what should I do?

Simply behave normally, with the same caution and care as if it were a vehicle driven by a human.

How does FiveAI select and train safety drivers?

We carefully screen potential safety drivers to ensure only people with significant driving experience and excellent driving histories are selected. All FiveAI safety drivers must pass a comprehensive, specially-designed training programme before they can supervise our self-driving vehicles on public roads. This training includes extensive testing at our dedicated test track.

We believe in continuous improvement, so we regularly review our safety drivers and training programme to make our operations even safer.

How many miles of testing has FiveAI completed?

We don’t currently publish data relating to our testing.

What are you doing to ensure your self-driving technology is safe for everyone on the roads?

Safety is at the heart of everything we do. Our research-backed safety strategy sets us apart, and we’re supporting government with globally leading research and recommendations on regulation and verification.

Our activities are all governed by a comprehensive safety case approved by TRL – the UK-based, globally-renowned, independent transport research and consultancy service specialising in road and vehicle safety. This safety case also complies with the Department for Transport’s Code of Practice for testing. Our safety case outlines all potential hazards and risks, describes how we’re controlling them, and explains the processes we have in place to ensure they’re effectively and consistently controlled.

Our self-driving system undergoes rigorous testing on our dedicated private track before any activity takes place on public roads. And before we go out on public roads, we work with the relevant authorities, including the police and local authorities, to assess and ensure safety.

All our vehicles are supervised by a human safety driver when in autonomous mode, in line with current UK legal requirements. The safety driver is responsible for making decisions about safety if the system encounters a scenario that’s outside of it’s capabilities. They’re also responsible for taking any action based on these decisions. All our safety drivers are trained and tested to ensure they’re familiar with any and all limitations of our self-driving system.

How will FiveAI’s vehicles make decisions about safety when they encounter hazards on the road?

All our vehicles are supervised by a human safety driver when in autonomous mode, in line with current UK legal requirements. The safety driver is responsible for making decisions about safety if the system encounters a scenario that’s outside of its capabilities. They’re also responsible for taking any action based on these decisions. All our safety drivers are trained and tested to ensure they’re familiar with any and all limitations of our self-driving system.

In the future, our self-driving system will make its own decisions when it encounters hazards on the road. We will ensure the highest safety standards and, at every stage, we’ll design our system to comply with all relevant regulations.

What are you doing to ensure FiveAI’s system is cyber secure?

As part of our rigorous commitment to safety, we design and operate our self-driving system with guidance from the UK government’s Key Principles of Cyber Security for Connected and Automated Vehicles.

What data do FiveAI’s vehicles record and will FiveAI release data if an incident takes place?

All our activities comply with the Department for Transport’s Code of Practice for testing. This includes our approach to recording data and working with the relevant authorities in the event of an investigation.

Does FiveAI publish its safety case?

Our safety case outlines potential hazards and risks, describes how we’re controlling them, and explains the processes we have in place to ensure they’re effectively and consistently controlled. We don’t currently publish our safety case.

We’re committed to furthering safety for all. Our safety case has been approved by TRL – a UK-based, globally-renowned, independent transport research and consultancy service specialising in road and vehicle safety. It also complies with the Department for Transport’s Code of Practice for testing.

We work with the police and local authorities in locations where we plan to conduct activities on public roads. Ahead of launching our passenger service, we’ll collaborate closely with local communities and authorities to ensure we bring everyone an experience that’s safe, accessible and easy to use.

I've seen FiveAI’s vehicles on a street near me. Does that mean you plan to operate self-driving services on that street?

Right now, we’re testing our vehicles in a broad range of areas to gather as wide a range of learnings as possible. If we’re testing in a given area, it doesn't necessarily mean we’ll launch our service there.

Any decisions about where and how to operate will be made in close consultation with local authorities, businesses and communities. The services we operate will evolve hand-in-hand with the city’s public transport network.

We’ll start by trialling our service in London in late 2019 / early 2020. From there, we’ll develop a full service that answers the needs of Londoners and their city, before taking it to other major cities around the world.

How can I sign up to be part of FiveAI's passenger service trials?

We plan to gather together a diverse group of London residents for our trials, which will begin in the capital in late 2019 / early 2020. We’ll share information on how to take part nearer the time – you’ll be able to find full details on our website.

In 2015 the UK Department for Transport published The Pathway to Driverless Cars: A detailed review of regulations for automated vehicle technologies. The review found that driverless vehicles can be legally tested on public roads in the UK today, providing a safety driver is present and able to take responsibility for the safe operation of the vehicle. The vehicle must also be used in a manner compatible with road traffic law.

What’s FiveAI’s data policy?

You can read our privacy notice here.

Is FiveAI’s sensor suite safe?

All our sensors are safe and pose no hazard to human health.

Are FiveAI’s activities insured?

Our activities are underwritten by Direct Line Group – the UK’s largest retail general insurer.

How do I join the FiveAI team?

We’re home to the best minds in AI research, engineering, and mobility, including world leaders and rising stars. If you’re interested in a purposeful, fast-paced career here at FiveAI, take a look at our current openings. No agencies please.

How can I stay up to date with the latest FiveAI news?

Follow us on Twitter and Medium

How can I report a concern?

Please email service@fiveai

How can I contact FiveAI about something else?

Please email info@fiveai